What you will do Lead a team of engineers in proactive service management and incident response for network availability Lead the development of operational support documentation pertaining to new or existing infrastructure, platforms or services, development of job aids and skill assessments. Provide leadership of system support, change Management, and quality oversight

Your impact In the Aircraft Technical Services (ATS) department, we manage the installation and support of inflight systems onboard multiple commercial aircraft types. As an ATS Sustaining Engineer, you will collaborate with talented engineers finding solutions to customer issues arising from installation or maintenance of commercial aircraft related to the Intelsat Infli

Your impact Your role will implement, monitor, and support services and solutions within the IT Operations group (including Virtualization, Datacenter, Servers, Enterprise Storage, Windows & Linux operating systems, backup, monitoring, core services). Perform daily monitoring, incident response, integration of COTS (Commercial off the shelf) and custom applications, devel

Assist with budget forecasting, financial forecasts relating to Network Operations Assist with identification of process gaps and automation opportunities. Align resource support to operational readiness on new and emerging technologies. Drive and manage complex production support issues Provide feedback and recommendation for Operations Support Systems (OSS) Tools improv

Job Title Senior Engineer, Systems Laboratory Support / Atlanta Your impact As a qualified individual with a diverse background, experience, values, and strong work ethic, you will s upport an industry leading Engineering team with your skills in Linux/Windows System Engineering. You will take system specifications from paper to a fully functional Linux/Windows system wit

Are you up to the challenge? This position will be responsible for the technical expertise and timely resolution of customer's service issues. This individual is required to understand customer service design, SLA, and customer expectations. This individual will be responsible for considering redundancy, availability, scalability, security, restoral options, and customer

Your role in helping us shape the future Intelsat's Product Development group is focused on producing exceptional Customer Experiences, across its' unparallel set of industry competitive offerings. We are seeking an innovative candidate with a passion for quality management. The delivery of real world products on time and on budget will rely on the right requirements set